1. Introduction
Welcome to Balance and Heal Pilates Studio. These Terms and Conditions govern your use of our services and facilities. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Membership and Fees

• Class passes and drop-in fees must be paid in full at the time of purchase.

• All fees are non-refundable and non-transferable.

3. Booking and Cancellation Policy

3.1 Class Booking

• Members must book classes in advance through our online system or at the studio reception.

• Classes are subject to availability, and we recommend booking early to secure your spot.

3.2 Cancellation Policy

• Cancellations must be made at least 24 hours before the scheduled class time to avoid a cancellation fee.

• Members who fail to cancel within this time frame will be charged for the class.

4. Studio Rules and Etiquette

4.1 General Conduct

• Respect other members and instructors at all times.

• Use equipment and facilities responsibly.

• Follow instructions provided by instructors and staff.

4.2 Health and Safety

• Inform instructors of any injuries or health conditions prior to class.

• Refrain from attending classes if feeling unwell or experiencing symptoms of illness.

• Maintain personal hygiene and wear appropriate attire for classes.

5. Liability and Waiver

• Balance and Heal Pilates Studio is not liable for any personal injury, loss, or damage sustained while on the premises.

• Members participate in classes and use facilities at their own risk.

• By signing up for a membership or class, members agree to release and indemnify Balance and Heal Pilates Studio from any claims or liabilities related to their participation.

6. Privacy Policy

• We are committed to protecting your privacy and personal information.

• Personal information collected during the registration process will be used solely for providing our services and will not be shared with third parties without your consent.

7. Amendments

• Balance and Heal Pilates Studio reserves the right to amend these Terms and Conditions at any time.

• Members will be notified of any changes via email or through our website.

8. Contact Information

• If you have any questions or concerns about these Terms and Conditions, please contact us.

9. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia.

• Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

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​Thank you for choosing Balance and Heal Pilates Studio. We look forward to supporting your fitness journey.​